We use plastic, Citroflex®, fabric, ribbon, and many other materials when making our dolls and accessories. In addition to carefully choosing materials for our dolls and accessories, we are passionate about the materials used to make our packaging. Read more about our eco-friendly packaging under: FAQ The Environment.

We're so glad you want to take care of your OG doll and her things.

For doll faces and bodies, simply wash the surface gently until clean with a wet, soapy cloth, and then air dry at room temperature.

For clothing and accessories, spot clean with cold water and a mild soap, and then air dry. Do no put any OG doll, clothing, or accessory in the washing machine, dryer or near any direct heat source.

To avoid paper waste and the resources involved in transporting catalogues, we’ve created this website as a Look Book where you can discover our items. Some of the dolls, fashions and accessories are available in stores right now. Others are from our past or future. Either way, it's fun to discover and play. If you have any questions about anything you see on our website, you can reach out to us on Facebook or Instagram!

Battat is a family-run business based in Montreal, Canada, and Plattsburgh, NY, that has been making family-focused products for over 100 years. Through innovative thinking, unique design and a steadfast commitment to safety and reliability, Battat has created some of the world’s favorite toys.

YES! We are so glad you asked, because we have been relentless in choosing the most recycled and recyclable materials we can to package our toys. Reduce. Reuse. Recycle. It’s a way of life around here. We plan for reuse from the very beginning. Of course, that starts with using recycled materials. All of our boxes are made from recycled paper that is easily recycled again. Where possible, we create packaging that doubles as a toy. Next, we make sure all our packaging is recyclable. All of our boxes can be recycled again and again and again. And the plastic that holds our toys in place so they arrive at your house safely? We’ve carefully chosen and invested in #1 PET plastic because it’s the most easily and widely recycled, and is even able to become polar fleece in its next life. (Meaning today’s package could become tomorrow’s mittens). On top of all that, the inks we use in our packaging are soy-based and our varnishes water-based, which is a lot more friendly for the environment. As you can tell, we poured our hearts into making as little impact as possible on our planet. We wouldn't have it any other way. (And we know you wouldn't either).

We make our dolls, fashions and accessories sturdy, so they can be collected and saved, or recycled the old-fashioned way – by being passed from one girl to another. Tired of an outfit? Consider having your friends over for a OG swap. You can all bring outfits you've had for a while and trade them for outfits your friends have had for a while. Suddenly, what's old is new!

If there is an issue with your order, please contact us directly via the website or at trade@ourgeneration.co.uk

Please provide a brief overview of the issue and include your order number, and we will get back to as quickly as possible.

In some cases, larger orders are shipped in several boxes so the item may be delivered at a later date. If you are missing an item from your order, please get in touch with us via email: trade@ourgeneration.co.uk

Please include your order number and the item you believe to be missing.

All prices displayed on our website are excluding VAT. Any VAT will be added at checkout.

For our wholesale customers, we are proud to offer flexibility We have minimum order quantities per product which is displayed on each individual product page.

Trade orders are usually dispatched within 5 to 7 working days. For more information regarding delivery times, please contact us at trade@ourgeneration.co.uk

Shipping to UK mainland costs £15 for orders under £300. Orders over £300 carriage rates apply. For shipping to Ireland or Channel Islands, please view our Shipping Policy.

Yes! To create a wholesale account with us, please fill out our online form here

Once created, a member of our team will review your application. Once accepted you'll be able to browse our full website, view prices and make your first purchase!

If you are a member of Toymaster or AIS, we offer the same terms via our wholesale website! You can place orders as frequently as you like to suit you and your business needs!

You can re-sell Our Generation products on your physical or dedicated online store. Unfortunately, we do not permit re-selling on Amazon, eBay, Etsy or similar 3rd parties

We’d love to hear from you! Feel free to send any wholesale enquiries to trade@ourgeneration.co.uk